Avoid chain link fences. They may be electrified by a downed line out of sight and conduct electricity over great distances.Don’t step in standing water or saturated ground where downed lines may be present. They could be electrified.Never touch any downed wire or attempt to remove tree branches from power lines – it can kill.Watch for downed wires. Downed power lines may be hidden by debris or fallen trees.Customers should follow on Twitter and at for storm tips, information about restoration efforts, customer service and more.Īs restoration efforts near completion, the company encourages customers to keep safety first following any storm by following these safety tips:
Georgia power series#
The company has developed a series of storm videos addressing customers’ frequently asked questions about storm response and restoration that can be found here. The use of Smart Grid technology and increased automation in recent years allows Georgia Power to more quickly isolate outages that do occur to smaller numbers of customers and reroute power remotely for improved reliability, authorities said.Ĭustomers are encouraged to remain vigilant, stay weather aware and keep safety in mind as dangerous conditions can exist following storms. The company has invested in infrastructure to shorten outage and repair time as well as increase the day-to-day reliability of its system. Most customers who experienced an outage felt the impact of the severe weather system early Monday and by late afternoon had service restored. While gusty conditions continued through the day, Georgia Power restoration crews began making repairs and restoring power for customers as soon as weather conditions were safe early this morning. Georgia Power has crews in the field tonight working to complete restoration as quickly as safely as possible to all customers who are able to receive power (some customers may have damage to their homes or businesses that prevent reconnection). 3, Georgia Power was working to restore power to approximately 12,000 customers who remain without power due to extensive damage from the storm. If you do have an issue with your bill or you are past due, you're either going to get a prerecorded message from GA power asking you to contact us or a letter in the mail," Gregorie said.Ī call from Georgia Power will always come from the number 88.ATLANTA – Georgia Power has restored power to more than 200,000 customers impacted by high winds and saturated ground after storms crossed the state overnight. The only place you're going to pay is your online account of via our authorized payment locations. We're never going to force you to pay with a credit card, a debit card, via Venmo or bitcoin. "We're never going to call you up and force you to give us money. Gregorie says if someone asks you to pay up or face being disconnected immediately, it's a scam. We have seen an uptick in scammers using, creating 800 numbers to make it look like it's our customer service line," said Allison Gregoire, a spokesperson with Georgia Power. "We're finding that scammers are getting smarter and smarter with the type of technology they're using. Unfortunately, Georgia Power says it has recently seen an increase in the number of scam calls. but it skips every other prompt after press 1," she said. It gives you a recording. When you call the number, it gives that exact recording. "When you call Georgia Power, it immediately welcomes you. Shaw decided to give that number a call and was surprised by what she heard. She immediately called Georgia Power and learned the call was a scam. She says the man gave her a number to call. They were inconsistent because they started the call saying my power would be disconnected and then they switched it to it would be in a couple of hours," Shaw said.
Georgia power verification#
"They didn't ask me any verification questions. However, a few minutes into the phone call with a so-called employee of the company, she noticed something wasn't quite right.